Sales Assistant
Skills
About This Role
Job Overview
As a Sales Assistant at Dingli KSA, you will support the sales team in daily operations and customer relationship management.
This position demands excellent communication skills, organizational abilities, and a proactive approach to ensure efficient sales processes and customer satisfaction.
Key Responsibilities
- Assist the sales team in processing orders, managing customer accounts, and maintaining sales records.
- Prepare accurate quotations for customers and follow up on payments to ensure timely collections.
- Respond promptly and professionally to customer inquiries regarding products, pricing, and order status.
- Coordinate with internal departments such as logistics, production, and finance to ensure timely delivery and accurate invoicing.
- Prepare sales reports and monitor sales activities to support sales performance analysis.
- Maintain up-to-date knowledge of products and industry trends to assist customers effectively.
- Support day-to-day administrative duties, including document handling, correspondence, and office supply management.
Requirements
- Proven experience as a Sales Assistant or similar role, preferably within the machinery or manufacturing industry.
- Strong communication skills in English and Arabic.
- Proficiency in MS Office applications and CRM/ ERP software.
- Detail-oriented with excellent organizational and multitasking abilities.
- Ability to work collaboratively in a team environment and meet deadlines.
- Customer-focused mindset with problem-solving skills.
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