Sales Assistant

About This Role

Job Requisition ID: 177764

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role: The Sales Associate plays a pivotal role in generating sales and enhancing customer satisfaction within the store environment. Success in this role requires a dynamic and friendly approach to customer service, contributing to operational duties to uphold store standards, and focusing on promoting sales and customer retention. The position demands adherence to dress codes, direct customer engagement, and maintaining store ambience, all contributing to the overall success of the retail operation.

What You Will Do: Customer Service

• Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
• Greets customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• Provides customers with current relevant information about the product.
• Provides quality service in the fitting rooms and follows up with customers in a timely manner.
• Sincerely thanks all customers for shopping as they exit the store and invites them back.

Sales

• Responsible for sales generation and delivering a positive customer experience.
• Attempts to add on to the sale during customer interactions.
• Offers gift cards and captures customer information in the database during sales transactions.

Operational Duties

• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Maintains cash wrap cleanliness and provides efficient service.
• Participates in visual presentation standards and performs housekeeping duties as assigned by the store management team.

Required Skills To Be Successful:

• Strong interpersonal skills to create positive customer interactions.
• Ability to effectively communicate product information and store offerings.
• Proficient at maintaining store standards and visual presentation.
• Strong organizational skills for cash wrap management and database entry.

What Qualifies You For The Role:

• High School Degree or equivalent.
• 1-2 years of retail sales experience.
• Good verbal communication skills.
• Ability to stand for a minimum of 8 hours.
• Capable of performing some heavy lifting during operational tasks.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.