Sales Administrator

About This Role

Job Title: Sales Administrator
Reporting To: Commercial Director
Location: Media City, Dubai
Working Hours: 48 hours per week / 5 days (aligned with UK timings)
Remuneration: Starting from AED 4,500, depending on experience

Job Summary:
Provide comprehensive administrative support to the UK Commercial team across all aspects of the customer experience, ensuring efficient operations and high levels of service delivery.

Key Responsibilities

• Ensure key account customer pricing files are consistently updated within CRM and external purchasing systems.
• Support the procurement team with stock tool updates and adjustments.
• Assist the commercial team in generating and analyzing various reports.
• Maintain CRM data integrity through regular housekeeping, ensuring accuracy and consistency.
• Prepare and process purchase orders, sales orders, and payment links.
• Provide ad hoc administrative support to the UK team as required.

Key Accountabilities

• Manage and maintain customer accounts, ensuring all information and preferences are up to date.
• Accurately maintain pricing and sales records.
• Collaborate with commercial teams on stock forecasting and demand planning.
• Provide administrative support throughout the order management process.
• Develop a strong understanding of products and services to recommend solutions aligned with customer needs.
• Support Field Sales Managers with necessary administrative tasks.
• Accurately record and process customer purchase orders.
• Prepare detailed sales reports for the Sales team upon request.

Key Competencies

• Minimum 1 year of experience in an administrative role, preferably within FMCG or B2B sales.
• Strong written and spoken English skills, with a professional telephone manner.
• Proficiency in Microsoft Office and Outlook, along with solid general computer skills.
• Highly organized with strong attention to detail.
• Excellent communication and customer service skills.
• Comfortable working remotely while supporting a UK-based team.
• Proactive, flexible, and demonstrates a positive, can-do attitude.

Job Types: Full-time, Permanent

Pay: From AED4,500.00 per month

Experience:

• Sales Administration: 1 year (Required)

Language:

• English (Required)

Work Location: In person