Sales Administrator

About This Role

Overview: We are looking for a proactive and results-oriented Sales Administrator to drive our business growth by generating and nurturing high-quality leads. This role is crucial in helping our sales team identify potential clients and maintain a robust pipeline. The ideal candidate will have experience in lead generation, a strong customer service mindset, and a thorough understanding of the sales process.

Responsibilities:

Lead Generation & Management:

• Identify, qualify, and generate new sales leads using multiple channels, including outbound calls, emails, social media, and networking.
• Develop and implement lead generation strategies to reach potential clients and optimize the lead conversion rate.
• Maintain a comprehensive database of leads and prospects and update information as required.

Sales Pipeline Support:

• Work closely with the sales team to ensure a smooth transition from lead generation to sales.
• Provide support throughout the pre-sales and till-sales process, coordinating and monitoring the lead’s journey from the first contact to the final sale.
• Maintain clear records of lead status and provide regular updates to the sales team on potential opportunities.

Customer Service & Relationship Building:

• Engage with potential customers, ensuring a positive experience and answering any initial queries.
• Develop relationships with potential clients to understand their needs and position our products and services as a solution.
• Follow up with prospects to gather feedback and improve customer satisfaction and loyalty.

Market & Competitor Research:

• Conduct research to understand target markets, industry trends, and competitors’ offerings to inform lead generation strategies.
• Analyze data to identify and recommend adjustments to the lead generation process.

Qualifications:

• Proven work experience in sales and logistics (minimum 6 months).
• Strong understanding of the sales process and customer relationship management.
• Excellent communication and interpersonal skills, with a customer-oriented approach.
• Ability to multitask, prioritize, and manage time effectively.
• Familiarity with CRM software and lead tracking tools is a plus.

Location:

Saudi Arabia - Jeddah