Sales Administrator
About This Role
Position Overview: The Sales Administrator provides vital support to the sales team by managing
administrative tasks, coordinating sales activities, and ensuring the smooth flow of information
between departments and clients. This role helps maximize the efficiency of the sales process and
enhances the overall customer experience.
Key Responsibilities
Order Processing & Documentation
o Prepare quotations, sales orders, and invoices accurately and in a timely manner.
o Track orders from initiation to delivery, ensuring correct documentation and
approvals.
Customer & Sales Support
o Respond to client inquiries, provide product/service information, and follow up on
pending quotes or proposals.
o Maintain positive relationships with customers by handling issues promptly and
professionally.
Data Management & Reporting
o Generate regular sales reports, pipeline updates, and performance metrics for
management review.
Coordination & Communication
o Liaise with procurement, finance, and operations teams to ensure timely delivery and
accurate billing.
o Assist the sales team with scheduling meetings, preparing presentations, and
organizing events.
Compliance & Record Keeping
o Ensure adherence to company policies, pricing guidelines, and contract terms.
o Maintain well-organized digital and physical files of customer data and agreements.
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