Revenue Ops Analyst

Role overview

Responsibilities

• Craft product-family support strategies and represent services on product core teams.
• Integrate service requirements into product development and monitor product support operations against service metric targets.
• Plan, execute, and evaluate service initiatives with regional and global teams; execute project plans and meet timelines.
• Build customer relationships, support revenue growth, and coordinate with cross-functional teams to minimize service disruptions.
• Conduct research and data analysis, provide project updates, support priority projects, and share information through standardized reports.

Education and experience

• Four-year degree in Business Administration or another related discipline, or commensurate work experience or demonstrated competence.
• Typically 0–2 years of work experience; experience in service business management, delivery, solution architecting, business planning, or a related field is preferred.

Knowledge and skills

• Listed knowledge areas include Agile methodology, analytics, business development, business strategies, business-to-business, customer relationship management, data analysis, and digital marketing.
• Other listed areas include go-to-market strategy, key performance indicators, market research, marketing, new product development, product management, product marketing, product strategy, project management, thought leadership, and value propositions.
• Cross-organizational skills include effective communication, results orientation, learning agility, digital fluency, and customer centricity.

Compensation

• Annual pay range is USD 55,350–78,900, with additional bonus and/or equity opportunities for candidates in the United States.
• Benefits listed include health, dental, and vision insurance; disability and life insurance; an employee assistance program; flexible spending account; paid parental leave; paid holidays; and flexible paid vacation and sick leave.

Schedule and travel

• The role is full time, with no shift premium.
• Travel is not required.