Retail Manager (DTC Offline Stores)
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About the Role
Alpargatas S.A. is a global Brazilian company with over 118 years of heritage and the owner of the world-famous brand Havaianas – a global leader in iconic flip-flops, known for comfort, style, and “brasilidade”.
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Overview
Alpargatas S.A. is a global Brazilian company with over 118 years of heritage and the owner of the world-famous brand
Havaianas
– a global leader in iconic flip-flops, known for comfort, style, and “brasilidade”.
With presence in over 50 countries and more than 10,000 employees, Havaianas continues to inspire people worldwide to walk a lighter path.
Our International Distributor Markets (IDM) Business Unit, based in Dubai, is looking for a
Retail Manager
to lead and elevate the offline retail experience across APAC, Middle East & Africa through our distributor network.
1. Retail Execution
- Ensure consistent, premium Havaianas brand experience across all retail stores
- Implement global retail guidelines including store design, VM standards, staff training, uniforms, packaging, and in-store communication
- Drive operational excellence across all stores in alignment with global standards
2. Channel Expansion & Commercial Performance
- Develop market-specific retail expansion strategies (flagship, lifestyle, kiosks, standard stores)
- Conduct commercial feasibility analysis (CAPEX, cash flow, IRR, payback period) for new store openings
- Support distributors in evaluating and executing profitable store growth
3. Performance & Business Analysis
- Develop annual joint business plans with distributors and ensure target achievement
- Monitor retail performance vs financial plans and drive corrective actions
- Analyze retail KPIs, merchandising performance, and trading effectiveness
4. Stakeholder Management
- Act as a key liaison between distributors and internal business units
- Collaborate with Brand Marketing, Trade Marketing, and Commercial teams to drive alignment and execution
What We Are Looking For
- 6+ years of experience in offline retail, preferably within global lifestyle or fashion brands
- Strong understanding of retail operations, P&L, and commercial performance
- Advanced Excel and MS Office skills (PowerPoint, Word)
- Strong analytical mindset with ability to deep-dive into data and performance insights
- Excellent stakeholder management and communication skills
- High attention to detail, ownership mindset, and ability to work in fast-paced environments
- Passion for retail, brand execution, and customer experience
- Preferably based in UAE
- If you are a driven retail professional passionate about building strong brand experiences across markets, we would love to hear from you.
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