Retail/FS Key Account Manager

The Opportunity

WHAT YOU'LL DO:

WHAT YOU'LL BRING:

WHAT WE OFFER:

• Full benefits package, including medical, dental and vision coverage from your first day
• 401(k) with company matching
• Company vehicle
• Learning and development opportunities
• Paid time off, holidays, sick time
• #LI-DS1
• #remote
• Exempt, Grade 15
• Sales Incentive Program ( SIP ) eligible
• GENERAL SCOPE
• Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility.
• KNOWLEDGE
• Normally top-level jobs requiring considerable knowledge of the job. Complete acquaintance with and understanding of the general aspects and technical phases of the job and their practical applications to problems and situations ordinarily encountered.
• JOB COMPLEXITY
• Independently performs non-routine and moderately complex assignments. Researches assignments, processes, and analyzes data and may develop recommendations. Competently uses computers and other systems to access, maintain, and manipulate data. May provide leadership, direction to lower level employees. In technical or production positions, may determine methods, operations, sequences; develops and/or modifies products and equipment to requirements.
• IMPACT
• Impact may affect work of others and potentially, if not caught, at section level. Contributes to and supports the completion of major organization activity. Erroneous work would have negative impact.
• We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.
• At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.
• Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
• Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [email protected]
• The expected compensation range for this position is between $80,730.00 and $118,404.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.

Qualifications

• Proven success in strategic account management and business development.
• Experience in commercial cleaning applications, chemical sales, and food service
• Strong understanding of retail and food service operations.
• Knowledge of food safety programs and compliance requirements.
• Proficiency in data analysis, business reviews, and customer performance reporting.
• Excellent communication, presentation, and relationship-building skills.
• Ability to influence stakeholders from executive leadership to frontline operations.
• Bachelor’s degree or equivalent work experience.
• Experience with Microsoft Office products and Salesforce CRM.
• Ability to travel overnight, 30-50%. must have a valid driver's license and acceptable Motor Vehicle Record
• Physical Demands: Ability to lift up to 50lbs.

Responsibilities

• Develop and maintain strong relationships with existing customers through regular engagement, business reviews, and strategic account planning.
• Increase account penetration, customer loyalty, and revenue growth by identifying opportunities to improve current programs and introduce new solutions.
• Engage customers at all organizational levels to align business goals, review performance metrics, and communicate industry trends, new products, and innovations.
• Generate new business opportunities through prospecting, networking, partner collaboration, lead generation campaigns, and social selling strategies.
• Achieve sales and profitability targets through customer acquisition, retention, and account expansion.
• Identify, present, and close multi-product solutions through demonstrations, presentations, and training programs.
• Provide ongoing customer support and training across customer locations to ensure program success and adoption.
• Collaborate with internal sales, marketing, technical, and support teams to deliver value-driven solutions and maximize customer satisfaction.
• Maintain accurate forecasting, budgeting, CRM updates, expense reporting, and other administrative responsibilities.
• Comply with all company safety policies and utilize appropriate personal protective equipment (PPE).