Restaurant Supervisor

Job Summary

Key Responsibilities

• Supervise and coordinate daily restaurant operations.
• Ensure high standards of customer service are consistently delivered.
• Train, schedule, and motivate restaurant staff.
• Monitor staff performance and provide feedback when necessary.
• Handle customer complaints in a professional and timely manner.
• Ensure cleanliness, hygiene, and safety standards are maintained.
• Assist in inventory control and ordering supplies.
• Support the manager in achieving sales targets and operational goals.
• Oversee opening and closing procedures.
• Ensure compliance with company policies and local regulations.

Qualifications & Requirements

• High school diploma or equivalent; hospitality-related certification is a plus.
• Proven experience in a restaurant or hospitality supervisory role.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.
• Good problem-solving and decision-making abilities.
• Knowledge of food safety regulations and best practices.
• Flexibility to work shifts, weekends, and holidays.

Skills

• Leadership and team management
• Customer service excellence
• Time management
• Conflict resolution
• Attention to detail

Working Conditions

• Standing for long periods
• Fast-paced, high-pressure environment
• Shift-based schedule including evenings and weekends

Job Type: Permanent

Experience

• Restaurant Supervisor: 1 year (Preferred)

Language

• English (Preferred)

Location

• Dubai (Preferred)