RESTAURANT MANAGERS & WAITER / WAITRESS
Role Overview
The restaurant is hiring a Restaurant Manager for a Thai and Italian restaurant and Waiter/Waitress staff.
The posting states full-time employment and in-person work. Immediate joiners are preferred.
Key Skills for This Role
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Open restaurant positions
The restaurant is hiring a Restaurant Manager for a Thai and Italian restaurant and Waiter/Waitress staff.
The posting states full-time employment and in-person work. Immediate joiners are preferred.
Restaurant Manager requirements
- At least 3 years as a Restaurant Manager, Assistant Restaurant Manager, or in a similar role.
- Thai and/or Italian restaurant experience is highly preferred; fine dining, upscale, hotel, or high-volume experience is advantageous.
- Requires restaurant operations knowledge; experience managing a diverse, multicultural team; leadership, communication, and customer service skills.
- Requires knowledge of food, beverage, and labor costs; inventory, wastage, and operational expenses; scheduling, training, performance management, and daily operations.
- Requires food safety, hygiene, and health and safety knowledge; organizational, problem-solving, and decision-making skills.
- English is required. Thai or Italian language skills and UAE hospitality experience are advantageous. Immediate availability is preferred.
Restaurant Manager responsibilities
- Manage daily operations, including opening and closing; lead, train, motivate, and develop staff; manage schedules, attendance, and staffing levels.
- Maintain food quality, service, presentation, and guest satisfaction; handle guest feedback, complaints, special requests, and VIP arrangements.
- Coordinate Front of House and Kitchen teams; monitor food and beverage quality, portion control, inventory, and wastage.
- Support budgets, sales targets, financial controls, purchasing, supplier coordination, and operational reporting.
- Ensure food safety, hygiene, and workplace safety compliance; support promotions, events, and private dining.
- Build regular-guest loyalty and work with senior management toward sales, profitability, guest satisfaction, and operational targets.
Waiter/Waitress requirements
- At least 2 years of waiter/waitress experience in a casual dining restaurant.
- Requires communication and customer service skills, basic POS and restaurant service-procedure knowledge, teamwork, attention to detail, and ability to work in a fast-paced environment.
- Requires flexibility to work weekends and public holidays and physical ability to stand and walk for extended periods.
- Food safety and hygiene knowledge is preferred.
Waiter/Waitress responsibilities
- Welcome guests, escort them to tables, present menus, explain menu items, specials, ingredients, and allergens, and recommend food and beverages.
- Take orders accurately in the POS system; coordinate timely service with kitchen and bar teams; prepare tables and serve food and beverages.
- Monitor guest satisfaction, respond to requests, handle complaints professionally, and upsell items or specials where appropriate.
- Clear, clean, and reset tables; maintain a clean dining area and follow food safety, hygiene, and health regulations.
Waiter/Waitress compensation
- Waiter/Waitress salary is up to AED 2,200 per month.
Work location
- The posting states that work is in person in Dubai, UAE.
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