Restaurant Manager - Pierre Hermé

Job Purpose

Responsibilities

• Oversee the food preparation and presentation process to ensure the production of high-quality items that adhere to the brand's food specifications, standards, and techniques, aiming to meet or exceed customer expectations.
• Analyze monthly P&L statements, providing explanations as needed, and set monthly and daily sales goals, taking proactive actions to achieve them. Interpret commercial data and offer insights and recommendations on trends.
• Adhere to all cash management and register policies, ensuring that staff follow proper cash-handling procedures.
• Ensure meticulous adherence to brand service standards, operational procedures, and health and safety regulations, leveraging deep knowledge of organizational policies and regulatory codes. Promote a safe and environmentally responsible workplace environment.
• Manage end-of-month inventory, oversee food costs for the brand's outlet, and compare them to the operational budget to ensure effective control.
• Ensure a superb dining experience by welcoming and assisting customers as needed, and effectively address and resolve any customer complaints promptly and professionally.
• Promote and facilitate catering orders for banquets and takeaways, managing custom requests, and coordinating with relevant teams for special deliveries.
• Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.

Qualifications

• Fluency in English; Arabic is a plus.
• Proficiency in MS Office.
• Food Safety Level - Level two.
• Bachelor’s degree in Hospitality Management, or a related field.
• Seven to nine years of experience in F&B Operations, or a similar role.
• Three years of experience in a managerial role.
• ** AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.*
• *We aim to give our candidates the best experience possible. But due to the amount of applicants applying, we will only get in touch if you have been shortlisted for the role.*