Restaurant Manager-Grill Concept

Overview

Key Responsibilities

• 1. **Operational Management**
• Manage daily restaurant operations to ensure efficiency and service excellence.
• Ensure compliance with food safety, hygiene, sanitation, and health regulations.
• Maintain brand standards across food preparation, storage, packaging, and service.
• Monitor restaurant readiness, equipment maintenance, and operational procedures.
• Ensure safety and security standards are consistently followed.

2. **Sales & Profitability**

• Drive sales growth and achieve revenue targets.
• Monitor key performance indicators including guest traffic and average transaction value.
• Execute local marketing and promotional activities.
• Control labor costs, food costs, wastage, and operational expenses.
• Manage inventory and conduct regular stock reconciliations.
• Analyze performance reports and implement corrective action plans.
• Calculate and experience in P&L and EBITDA calculations
• 3. **Customer Experience**
• Deliver exceptional customer service and guest satisfaction.
• Resolve customer concerns promptly and professionally.
• Review guest feedback and implement service improvements.
• Maintain high front-of-house service standards.
• 4. **People Leadership**
• Lead, coach, and motivate restaurant team members.
• Conduct team briefings, coaching sessions, and performance reviews.
• Support recruitment, onboarding, training, and employee development.
• Promote teamwork, engagement, and a positive work environment.
• Identify and develop future leaders within the restaurant team.

5. **Compliance & Administration**

• Ensure compliance with company policies, procedures, and audit requirements.
• Maintain accurate operational, inventory, and financial records.
• Coordinate effectively with HR, Finance, Supply Chain, Marketing, and Operations teams.

Requirements

• Bachelor's degree preferred.
• 3-5 years of restaurant management experience, preferably in casual dining.
• Strong leadership, communication, and people management skills.
• Sound understanding of restaurant operations and food safety standards.
• Proven ability to achieve sales and profitability targets.
• Strong problem-solving and decision-making skills.
• Join Americana Restaurants and be part of a dynamic team committed to operational excellence, customer satisfaction, and continuous growth.

Application Question(s)

• What is your salary expectations?

Experience

• Grilling: 2 years (Required)