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Restaurant Manager

Majid Al Futtaim
Dubai, UAE
fulltime
Mid-Senior
Today
LeadershipStrategic PlanningBudgetingTeam ManagementPerformance ManagementProject Management
Free

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Business Introduction

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions.

With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries.

Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas.

We believe in making Great Moments for Everyone, Every day.

Job Title

Restaurant Manager | MAF Entertainment | Cinemas

Role Summary

Ensure all operational standards are consistently adhered to in order to deliver the highest level of guest service, while effectively managing food and beverage costs and driving continuous sales growth and profitability.

Role Profile

  • Lead and supervise restaurant operations, delegate responsibilities, monitor staff performance, and provide regular coaching and feedback to ensure service excellence.
  • Ensure exceptional guest experience through 100% table visits, effective complaint resolution, proper reservation management, and maintaining high service standards.
  • Drive sales growth and profitability by developing promotions, events, annual sales plans, competitor analysis, and upselling initiatives.
  • Maintain food and beverage quality standards through line checks, product tastings, kitchen coordination, and ensuring menu availability.
  • Recruit, train, develop, and evaluate team members through orientations, coaching sessions, performance reviews, and ongoing training programs.
  • Manage workforce planning, including scheduling, vacation planning, staff records, HR coordination, motivation programs, and disciplinary actions when required.
  • Oversee restaurant controls and compliance, including inventory management, cash handling, audits, reporting, health & safety, and incident management procedures.
  • Ensure restaurant cleanliness, maintenance, ambiance, and operational readiness by managing facility inspections, equipment upkeep, lighting, music, hygiene, and administrative processes.

Requirements

  • Skillset (job specific technical skills and behavioral competencies needed) A proven track record of creating similar, successful businesses – must be able to clearly example past results; Hands-on technical knowledge in retail. A demonstrable commi
  • 5–10 years of experience in a similar Restaurant Manager or hospitality leadership role.
  • Proven ability to deliver exceptional guest experiences and maintain high service standards.
  • Strong food & beverage business mindset with the ability to drive revenue growth and optimize costs.
  • Excellent people management, interpersonal, and team development skills with a track record of achieving results.
  • Hands-on retail/F&B operational knowledge, strong IT literacy, and fluency in English (additional languages are an advantage).

What We Offer

  • At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  • Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  • Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

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