Restaurant Manager

Business Introduction

Job Title

Role Summary

Role Profile

• Lead and supervise restaurant operations, delegate responsibilities, monitor staff performance, and provide regular coaching and feedback to ensure service excellence.
• Ensure exceptional guest experience through 100% table visits, effective complaint resolution, proper reservation management, and maintaining high service standards.
• Drive sales growth and profitability by developing promotions, events, annual sales plans, competitor analysis, and upselling initiatives.
• Maintain food and beverage quality standards through line checks, product tastings, kitchen coordination, and ensuring menu availability.
• Recruit, train, develop, and evaluate team members through orientations, coaching sessions, performance reviews, and ongoing training programs.
• Manage workforce planning, including scheduling, vacation planning, staff records, HR coordination, motivation programs, and disciplinary actions when required.
• Oversee restaurant controls and compliance, including inventory management, cash handling, audits, reporting, health & safety, and incident management procedures.
• Ensure restaurant cleanliness, maintenance, ambiance, and operational readiness by managing facility inspections, equipment upkeep, lighting, music, hygiene, and administrative processes.

Requirements

• Skillset (job specific technical skills and behavioral competencies needed) A proven track record of creating similar, successful businesses – must be able to clearly example past results; Hands-on technical knowledge in retail. A demonstrable commi
• 5–10 years of experience in a similar Restaurant Manager or hospitality leadership role.
• Proven ability to deliver exceptional guest experiences and maintain high service standards.
• Strong food & beverage business mindset with the ability to drive revenue growth and optimize costs.
• Excellent people management, interpersonal, and team development skills with a track record of achieving results.
• Hands-on retail/F&B operational knowledge, strong IT literacy, and fluency in English (additional languages are an advantage).

What We Offer

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.