Restaurant Manager – Chinese Cuisine

Overview

Job Description

• Oversee daily operations of a Chinese restaurant to ensure smooth service and an authentic, high-quality guest experience.
• Lead, train, and motivate front-of-house and kitchen teams on Chinese service standards, cuisine knowledge, tea culture, and teamwork.
• Handle guest complaints professionally and promptly, preserving relationships and traditional Chinese hospitality.
• Plan staff schedules, manage attendance, and ensure adequate staffing for peak dining hours, banquets, and special events.
• Coordinate closely with chefs, wok station cooks, dim sum chefs, and other departments to ensure timely preparation of appetizers, soups, noodles, rice dishes, stir-fries, seafood, barbecue items, and desserts.
• Monitor hygiene, safety, and cleanliness in compliance with local regulations and proper handling/storage of fresh Chinese ingredients, seafood, sauces, spices, and perishable items.
• Control inventory, stock levels, and ordering—prioritizing authentic Chinese ingredients such as soy sauces, rice, noodles, spices, oils, seafood, and specialty products—to ensure availability and minimize waste.
• Drive sales and profitability through Chinese-themed promotions, seasonal specialties, banquet packages, tea and beverage pairings, upselling, and cost-control measures.
• Conduct staff training, performance evaluations, and coach employee development in menu knowledge, service etiquette, tea service, and customer engagement.
• Ensure compliance with company policies, procedures, and financial targets while preserving brand authenticity, cultural presentation, and dining standards.

Qualifications

• Proven experience as a Restaurant Manager or in a similar leadership role within hospitality—preferably in a Chinese dining restaurant.
• Strong leadership and team-management skills with the ability to motivate, train, and develop staff.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering outstanding guest experiences and authentic Chinese hospitality.
• Ability to work under pressure and handle challenging situations effectively in a fast-paced dining environment.
• Good organizational and time-management skills.
• Knowledge of food safety, hygiene standards, and local health regulations.
• Financial awareness, including budgeting, cost control, inventory management, and revenue optimization.
• Familiarity with Chinese cuisine, tea culture, traditional dining etiquette, and menu presentation is an advantage.
• Ability to coordinate efficiently with kitchen teams, including wok chefs, dim sum chefs, and service staff, to ensure smooth restaurant operations.

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