Représentant(e) du service à la clientèle II - Customer Service Representative II

2+ years of experience in a customer service role (call center experience is considered an asset).

High school diploma or post-secondary education; equivalent work experience may be considered in lieu of formal education.

Fluency in English and French (reading, writing, and speaking).

Strong knowledge of Windows and the Microsoft Office Suite.

Flexibility to work shifts between 8:00 a.m. and 6:00 p.m., Monday to Friday.

Your Benefits - Your Career at Moneris

At Moneris, we believe in empowering you to succeed both personally and professionally. As a member of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your growth and career development.

Comprehensive total rewards program, including performance bonuses, flexible benefits starting on your first day, and the choice between a Health Spending Account (HSA) and a Personal Spending Account (PSA).

Retirement planning support, including company-matched profit-sharing programs and a defined contribution pension plan.

Growth and development opportunities, including unlimited access to Coursera, mentorship programs, and an internal technology marketplace for short-term projects.

Comprehensive wellness support, including an Employee and Family Assistance Program (EFAP), 24/7 virtual healthcare, and workplace wellness initiatives.

Flexibility through hybrid work arrangements, a work-from-abroad program, and paid time-off programs.

Recognition and rewards through company-wide recognition programs, exclusive banking benefits with RBC and BMO, and access to employee discount programs.

To learn more about the benefits available to Moneris employees, visit Moneris.com/careers.

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.