Relationship Manager
Role Overview
The Relationship Manager delivers customer experience and profitable business growth for Personal and Commercial Banking.
The role builds and deepens relationships for credit and non-credit products and services and develops a target-business portfolio.
Key Skills for This Role
Full Job Posting
Pay details
- The stated base-pay range is CAD $115,600–$163,200; no pay cadence is specified in the available text.
Role overview
The Relationship Manager delivers customer experience and profitable business growth for Personal and Commercial Banking.
The role builds and deepens relationships for credit and non-credit products and services and develops a target-business portfolio.
Customer and portfolio responsibilities
- Manage relationships for an assigned portfolio and provide tailored business banking solutions.
- Understand customer operations, structure financing and cash-management solutions, and build expertise in customers, markets, industries, and economic conditions.
- Develop centre-of-influence strategies, networking relationships, and customer referrals to internal partners.
- Develop and implement strategies to attract, acquire, and retain customers and business opportunities.
- Promote banking products and capabilities, meet business targets, and negotiate to maximize relationship profitability within customer risk profiles.
- Contribute to credit applications through risk assessment, credit structure, due diligence, and credit presentations.
- Monitor accounts within guidelines and limits, identify and manage risk, escalate high-risk activity, and comply with regulatory and operational requirements.
- Support team collaboration, share knowledge, keep colleagues informed, and provide mentorship.
Work location
- The posting lists Toronto, Ontario, Canada as the work location.
Hours
- The posting lists 37.5 hours; a specific schedule or pay cadence is not provided in the available text.
Description availability
The supplied description ends during the Employee/Team section, so later responsibilities and qualifications may be missing.
Requirements
- The available description identifies relationship management, business growth, customer service, credit, and risk responsibilities but does not include a specific qualifications section.
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