Relationship Manager

Role overview

Responsibilities

• Build positive relationships with investor landlords and assist with generating new business.
• Identify profit, upselling, and cross-selling opportunities; understand customer needs and develop plans to address them.
• Resolve customer complaints quickly and effectively and promote high-quality sales, supply, and customer service processes.
• Retain investor landlords, support contract renewals, and approach prospective customers to secure new property management agreements.
• Build knowledge of competitors.

Qualifications

• Bachelor’s degree in business administration or a related field.
• 3–5 years of experience in the field; brokerage experience is required.
• Experience in property management sales, agreements, and conversions is required.
• Basic knowledge of Dubai leasing terms and procedures and sales in the secondary and off-plan markets.

Guiding principles