Relationship Manager - Broker
About Us Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support.
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About This Role
About Us
Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users.
We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support.
We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.
Our core values define us.
We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users.
Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience.
Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.
As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.
About the Role
We are seeking an experienced relationship manager to join our dynamic team.
The ideal candidate will have a strong background in business partner client management and crypto trading techniques, with a robust book of clients already and ready to onboard.
This role involves global market coverage and targets trading firms, brokers, and other institutional clients.
Key Responsibilities
- Maintain and grow relationships with existing clients to ensure ongoing business and customer satisfaction.
- Develop and implement effective operation strategies to meet and exceed targets.
- Identify and capitalize on new business opportunities within the market.
- Stay updated on market trends, competitor activities, and product developments.
- Provide feedback to product development teams to enhance product offerings based on client needs.
- Collaborate with internal teams, including marketing and product development, to align sales strategies.
- Prepare regular reports on sales performance and market insights for management review.
Qualifications
- Minimum 5 years of experience in crypto spot/derivatives/options client supporting roles.
- Proven track record of dealing with brokers, proprietary trading firms, exchanges, family offices, Asset management firms and other institutional clients.
- Strong understanding of global crypto markets and financial instruments.
- Excellent verbal and written communication skills in English/Chinese.
- A well-established network within the crypto trading community is essential.
Why Join Us
- At Bybit, we are committed to fostering a supportive and enriching work environment.
- Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
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