Relationship Manager - Assets

About Enbd

Job Overview

Relationship Manager (Assets) – Business Banking

Key Responsibilities

• Achieve all annual business goals, including revenue, profit, asset and deposit growth, customer acquisition, cross-selling and guiding Relationship Officers on sales opportunities.
• Cultivate and expand accounts initiated by Relationship Officers, converting them into profitable ventures, while maximizing market penetration and focusing on enhancing the asset & revenue portfolio through existing customers, and offering timely advisory services on Trade & Treasury products.
• Ensure minimal turnaround times and service excellence, maintain comprehensive knowledge of SME banking, assist clients with trade, asset, insurance and investment issues, and regularly monitor client satisfaction and service quality.
• Ensure compliance with all operational risk, sales, credit and anti-mis-selling policies; maintain up-to-date KYC and client profiles with high confidentiality; assess customer risk and product suitability; safeguard Emirates NBD’s reputation through best practices; document meetings and contribute to team reporting; and adhere to credit lending, money laundering prevention, and KYC procedures, reporting any suspicious transaction immediately.

Skills And Experience

• 5+ years of banking experience preferably in a Relationship Manager role
• English, while knowledge of regional languages is an advantage.
• Excellent communication and presentation skills. Interpersonal skills are essential for this role.
• Knowledge of banking operations.
• Adherence to policies, procedure & compliance regulations
• There’s never been a better time to join Emirates NBD.
• We’re one of the region’s most recognisable brands.
• We’re banking innovation leaders.
• We’re growing across both the UAE and our global offices.
• We offer a huge range of professional development opportunities to accelerate your career.
• It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.
• At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.