Registered Nurse (RN)

Job Summary

1. Patient Assessment & Nursing Care

• Conduct patient assessments and identify healthcare needs.
• Provide nursing care according to physician orders and care plans.
• Monitor vital signs, symptoms, and changes in patient condition.
• Perform clinical procedures and ensure proper infection control practices.

2. Medication & Treatment Management

• Administer medications and treatments safely.
• Monitor patient response and report changes to the healthcare team.
• Ensure accurate medication documentation.

3. Patient Education & Support

• Educate patients and caregivers on disease management, medications, and home care practices.
• Provide guidance to improve patient safety and health outcomes.

4. Care Coordination & Documentation

• Coordinate with physicians, allied healthcare professionals, and caregivers.
• Maintain accurate patient records, nursing notes, and care documentation.
• Participate in care planning and follow-up discussions.

5. Quality & Patient Safety

• Follow healthcare regulations, clinical guidelines, and company policies.
• Maintain patient confidentiality and professional nursing standards.
• Promote safe and patient-centered care.

6. Service Support

• Identify patient needs and recommend appropriate healthcare services.
• Support patient satisfaction and continuity of care.

7. Patient Engagement & Telehealth Support

• Conduct wellness and follow-up calls to patients to monitor health status and encourage adherence to care plans.
• Respond to patient inquiries related to nursing care, wellness programs, and healthcare services.
• Provide basic health education, triage concerns, and escalate clinical issues when appropriate.
• Schedule or coordinate appointments, follow-up visits, and referrals as needed.
• Maintain accurate documentation of patient communications and interventions.

License & Certification

Skills And Competencies

• Strong clinical assessment and nursing care skills.
• Excellent communication and patient education abilities.
• Ability to provide compassionate and patient-centered care.
• Excellent documentation and healthcare record management skills.
• Ability to work independently in a home healthcare environment.
• Strong problem-solving skills and ability to escalate clinical concerns appropriately.
• Proficiency in using electronic medical records (EMR) and healthcare documentation systems.
• Ability to conduct wellness calls, patient follow-ups, and handle healthcare inquiries professionally for possible conversion of inquiries to patients.
• Basic knowledge and experience in telehealth services, teleconsultation support, and remote patient monitoring.

Key Performance Indicators (Kpis)

• **Nursing Visit Completion Rate** (% of completed visits vs scheduled visits)
• **Quality of Clinical Documentation** (≥95% completeness and accuracy of patient medical records with timely completion)
• **Clinical Incident Rate** (% of reported incidents, such as medication errors, safety related or care related issues)
• **Care Plan Compliance Rate** (>95% compliance with clinical protocols, policies, and regulatory requirements)
• **Patient Satisfaction Score** (Average patient/caregiver satisfaction rating from feedback surveys)
• **Patient Follow-Up Call Completion Rate** (% of completed wellness and follow up calls) - *For performance bonus*
• **Patient Inquiry Conversion Rate** (% of inquiries converted to paid healthcare services) - *For performance bonus*
• **Revenue Contribution from Patient Conversions** (total revenue generated from patients converted from inquiries) - *For performance bonus*

Working Conditions

• Location: 202 Capital Golden Tower, Business Bay
• Work Timings: 48 hours/week, 6 days per week (as per UAE labor law)
• Requires occasional travels within Dubai for home visits
• Probationary Period of 6 months, with KPIs monitored monthly for performance feedbacks

• Salary: AED 5,000 - 6,500

• Performance Bonus may be given depending on agreements upon hiring
• Employment Visa
• Medical Insurance
• Annual Leave (30 Days) after regularisation.
• Flight ticket worth AED 2,500 after regularisation every 2 years of employment.
• Pay: AED5,000.00 - AED6,500.00 per month