Recovery Officer
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About the Role
Job Title: Recovery Executive Location: UAE Experience Required: Minimum 3 Years Industry: Collections / Recovery Job Summary We are seeking a proactive and results-driven Recovery Executive to manage debt recovery and collections activities.
Key Skills for This Role
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Job Summary
We are seeking a proactive and results-driven **Recovery Executive** to manage debt recovery and collections activities.
The ideal candidate must have a proven track record in collections and recovery, strong negotiation skills, and the ability to maintain professional relationships with clients while ensuring timely payment recovery.
Fluency in **Arabic** is mandatory, and a **valid UAE Driving License** is required.
Key Responsibilities
- Follow up with customers regarding overdue payments through calls, emails, and site visits.
- Negotiate repayment plans and settlement arrangements with customers.
- Monitor and maintain collection records and recovery status reports.
- Ensure timely recovery of outstanding debts while maintaining positive customer relations.
- Conduct field visits to customers when required for collection and recovery activities.
- Coordinate with internal departments regarding disputed accounts and payment resolutions.
- Prepare collection reports and provide regular updates to management.
- Ensure compliance with company policies and UAE regulations related to debt collection.
- Escalate complex recovery cases to management and legal teams when necessary.
- Achieve assigned collection and recovery targets.
Requirements
- Minimum **3 years of experience in Collections, Recovery, or Credit Control** within the UAE.
- **Fluency in Arabic and English is mandatory.**
- **Valid UAE Driving License is required.**
- Strong negotiation, communication, and interpersonal skills.
- Ability to handle difficult situations professionally and effectively.
- Good knowledge of collection procedures and recovery practices.
- Proficiency in Microsoft Office applications, particularly Excel and reporting tools.
- Ability to work independently and meet recovery targets.
- Pay: AED4,000.00 - AED5,000.00 per month
Language
- Arabic (Required)
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