Receptionist

Permanent Location: Kings Cross, London Hours: 45 hours per week, Monday to Friday, 08:00 to 17:00 & 09:00 to 18:00 Pay: £15.01 per hour

We are looking for a professional, approachable, and customer-focused Receptionist to join our Front of House team. As the first point of contact for visitors, clients, and colleagues, you will play a key role in creating a welcoming environment while ensuring the smooth day-to-day operation of reception services.

As a Receptionist you will be responsible for:

Delivering a professional and welcoming reception service to all visitors and occupiers.

Managing visitor arrivals, sign-ins, and pass issues in line with site procedures.

Answering and directing incoming telephone calls efficiently and professionally.

Monitoring and responding to reception emails and general enquiries.

Maintaining the reception area to a consistently high standard. Provideing administrative support to the Front of House Manager and wider team.

Coordinating with internal stakeholders to ensure visitors are collected promptly.

Supporting site events, meetings, and other Front of House activities as required.

SITE BASED REQUIREMENTS

We are Proud to be employee owned. This means we focus on long-term success and recognise the contribution of our colleagues who make our success possible.

When you join Wilson James, you'll be part of a business that:

Invests in training, development and career progression

Supports wellbeing and work-life balance

Encourages diversity, inclusion and belonging

Values innovation and continuous improvement

Is built for long-term success, not short-term gain

Gives you the opportunity to make a meaningful contribution to our future

Alongside a competitive salary, you'll benefit from:

5.6 weeks annual leave

Employer Pension contributions

Access to financial wellbeing support and lifestyle benefits

Life assurance

Specialist mental health & wellbeing support

Online GP services for you and your family

Discounts at hundreds of retail, leisure and lifestyle brands

A Cycle to Work scheme

Employee Referral scheme

Previous experience in a Receptionist, Front of House, Hospitality, or Customer Service role.

Excellent verbal and written communication skills.

Outstanding customer service and interpersonal skills.

Strong organisational skills with the ability to prioritise tasks effectively.

Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.

Professional appearance and conduct at all times.

Ability to remain calm and professional in a fast-paced environment.

Strong attention to detail and ability to work independently as well as part of a team.

DS SIA Licence

Fire Marshal

Interested? Apply now and secure a future with us! Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction, and we work with diverse, vibrant clients, making for a dynamic and engaging workplace. Employee owned since 2026, we are strengthening our people-first culture every day and creating even greater opportunities for investment, innovation, career development and long-term success.

Internal Applicants At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.