Receptionist
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Key skills for this role
About the Role
Seeking a customer-focused Receptionist to manage front-desk operations, assist patients, and maintain records in a medical environment.
Key Skills for This Role
Full Job Posting
Overview
We are seeking a professional, well-presented, and customer-focused Receptionist to join our medical clinic in Dubai.
The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming experience while efficiently managing front-desk operations.
The successful candidate must have previous experience working in a medical clinic, hospital, healthcare center, or similar healthcare environment and possess excellent communication and organizational skills.
Key Responsibilities
- Greet and assist patients, visitors, and healthcare professionals in a courteous and professional manner.
- Manage patient appointments, cancellations, and rescheduling through the clinic management system.
- Answer incoming phone calls, emails, and inquiries promptly and professionally.
- Register new patients and maintain accurate patient records.
- Verify insurance details and coordinate with insurance providers when required.
- Handle patient check-ins and check-outs, including billing and payment collection.
- Coordinate with doctors, nurses, and administrative staff to ensure smooth daily operations.
- Maintain confidentiality of patient information in compliance with healthcare regulations.
- Ensure the reception area remains clean, organized, and welcoming.
- Assist with administrative tasks, documentation, filing, and reporting as required.
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