Receptionist & Coordinator, Enterprise Learning Operations | Onsite Jebel Ali | Open to UAE-Based Candidates Only

We are looking for a Receptionist & Coordinator to provide frontline support at a training center supporting a large-scale learning program in the UAE. This role is focused on creating a positive, organized, and well-managed environment for learners, facilitators, and visitors.

You will handle reception, coordinate daily activities, support session setup, and assist with basic technology and facilities needs. This role is ideal for someone who is organized, service-oriented, and comfortable managing multiple tasks in a busy environment.

Frontline Learner Support

Act as the first point of contact for learners arriving at the training center

Greet and assist learners with check-in, directions, and general questions

Support registration, orientation, and daily coordination needs

Escalate issues to the appropriate team members when needed

Facilities & Environment Coordination

Support setup and readiness of training rooms and common areas

Monitor environment quality including cleanliness, layout, and basic facilities needs

Report and follow up on facilities issues

Maintain a professional and welcoming reception area

Event & Session Setup

Prepare rooms for training sessions including seating, materials, and signage

Distribute learner materials and ensure rooms are ready before start times

Support coordination of daily schedules and room usage

Basic Technology Support

Provide first-line support for common issues such as Wi-Fi access and basic device or platform questions

Test equipment before sessions to ensure readiness

Escalate technical issues to the appropriate support teams when needed

Visitor Coordination

Manage visitor check-in, badges, and access procedures

Maintain visitor records in line with site requirements

Provide a professional and welcoming experience for all guests

This role is based onsite in the UAE at an assigned training center location. Full-time onsite presence is required during working hours.

This role supports a dedicated client program and will be employed locally in the UAE in alignment with regional employment requirements.

2+ years of experience in reception, administrative support, or customer service roles

Strong communication skills in English; Arabic is an advantage

Experience in hospitality, customer-facing, or learner support environments preferred

Basic proficiency with MS Office and common workplace tools

Friendly, professional, and service-oriented approach

Strong organizational skills and ability to manage multiple tasks

You are approachable, organized, and reliable. You create a positive first impression and keep things running smoothly behind the scenes. You are comfortable handling multiple requests and know when to escalate issues.

If you enjoy working in a people-facing environment and take pride in creating a well-run, welcoming space, we encourage you to apply.