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Program Manager – Client Engagement, Learning Services | Onsite - Noida, India | Open to India-based candidates only

Infopro Learning
Noida, IND
Manager · 8+ years experience
Onsite
Discovered 3 weeks ago

Full Job Posting

What you bring

  • 8+ years in program management, engagement management, or business change delivery, ideally in an outsourced or managed-services environment
  • Hands-on experience leading organizational transformation or change management programs for a client, including stakeholder readiness and adoption tracking, not just methodology familiarity
  • Proven track record tracking delivery commitments to closure across multiple workstreams and organizations
  • Experience supporting a client's organizational restructuring or operating model implementation
  • Strong grounding in program and change management methodologies (Waterfall, Agile, Hybrid)
  • Excellent executive reporting skills, able to distill a complex engagement into a clear narrative
  • Change Management certification (Prosci, ADKAR, or equivalent) preferred; PgMP, PMP, or PRINCE2 also preferred; Bachelor's required, Master's preferred
  • Occasional international travel to client site is expected.
  • If you like owning the full picture of a complex engagement, and you're comfortable being the person both sides turn to for a straight answer, we'd like to hear from you.

Qualifications

  • 8+ years in program management, engagement management, or business change delivery, ideally in an outsourced or managed-services environment
  • Hands-on experience leading organizational transformation or change management programs for a client, including stakeholder readiness and adoption tracking, not just methodology familiarity
  • Proven track record tracking delivery commitments to closure across multiple workstreams and organizations
  • Experience supporting a client's organizational restructuring or operating model implementation
  • Strong grounding in program and change management methodologies (Waterfall, Agile, Hybrid)
  • Excellent executive reporting skills, able to distill a complex engagement into a clear narrative
  • Change Management certification (Prosci, ADKAR, or equivalent) preferred; PgMP, PMP, or PRINCE2 also preferred; Bachelor's required, Master's preferred

Responsibilities

  • Maintain a single consolidated register of actions, decisions, and commitments across the engagement, chasing items to closure
  • Oversee implementation of the engagement's operating model across governance, administration, design, and capability partnering
  • Lead the client's organizational transformation and change management agenda, including stakeholder readiness, communications, and adoption tracking
  • Act as the day-to-day bridge between the delivery team and client stakeholders, resolving issues that span both organizations
  • Maintain the engagement-level risk and issue register and produce consolidated health reporting for governance forums
  • Coordinate across service areas to identify and unblock hand-offs before they affect delivery

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