Receptionist & Admin Executive
Role Overview
The Receptionist & Administration Executive is the first point of contact for employees, clients, and visitors and helps maintain a professional office environment.
The role covers front desk operations, office administration, facilities, travel, document management, and HR and administrative support.
Key Skills for This Role
Full Job Posting
About GTN
GTN is a FinTech-powered brokerage business operating through regulated subsidiaries and serving institutional clients through a multi-market, multi-asset trading platform.
GTN Middle East Financial Services (DIFC) Limited provides brokerage services to professional clients through a trading platform.
Role Overview
The Receptionist & Administration Executive is the first point of contact for employees, clients, and visitors and helps maintain a professional office environment.
The role covers front desk operations, office administration, facilities, travel, document management, and HR and administrative support.
Office and Reception Responsibilities
- Manage reception and telephone messages, welcome visitors, and represent the company professionally.
- Keep the office clean, safe, and presentable; coordinate supplies, janitorial needs, maintenance, and parking allocations.
- Plan and prepare meetings, conferences, and events, including logistics.
- Supervise office staff supporting cleaning, refreshments, and other tasks; maintain relationships with travel, hotel, maintenance, and other service providers.
HR Support
- Maintain filing systems and the employee database accurately and confidentially; track attendance and leave in the HR Cloud system.
- Monitor expiry of employee passports, visas, and Emirates IDs and support timely renewals.
- Update company documentation and coordinate external requirements such as DIFC or embassy attestations.
Administrative Duties
- Manage incoming and outgoing couriers and distribute mail.
- Arrange business flights and hotel stays, assist with visa applications and travel documents, and follow company travel policy and the GTN Traveler App.
- Process utility bills and company credit-card payments and prepare monthly credit-card usage summaries.
- Collaborate with administrative staff to improve workflows, support global events or initiatives, and handle ad hoc tasks.
Required Experience and Skills
- 3–5 years of office experience in administration, reception, or similar roles is preferred.
- Proficiency in Microsoft Office, business applications, web portals, and online government or free-zone platforms is required.
- DIFC Portal experience or familiarity with similar platforms such as DMCC, JAFZA, DED, MOHRE, or GDRFA is highly desirable.
- Excellent telephone skills, including experience with a busy switchboard, and proficiency in web search are required.
- Strong organization, time management, attention to detail, problem-solving, independence, confidentiality, and discretion are expected.
- Fluent written and spoken English is required; candidates should be comfortable learning new digital platforms and workflow tools.
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