Reception Supervisor
Role Overview
Oversee front-desk operations and reception staff in an automotive business.
Maintain showroom standards, coordinate daily activities, and support communication between customers and internal departments.
Key Skills for This Role
Full Job Posting
Role purpose
Oversee front-desk operations and reception staff in an automotive business.
Maintain showroom standards, coordinate daily activities, and support communication between customers and internal departments.
Key responsibilities
- Supervise reception staff, monitor attendance and performance, and manage schedules and coverage.
- Welcome customers and visitors; oversee calls, emails, inquiries, registration, appointments, showroom visits, and test-drive bookings.
- Coordinate with sales, service, and administration teams; maintain reception and showroom presentation.
- Handle complaints and escalations, train staff, and monitor administrative work, correspondence, and supplies.
- Prepare periodic activity and staff-performance reports; ensure policy and confidentiality compliance.
- Support showroom events and promotional activities.
Professional conduct
- Demonstrate leadership, accountability, and professionalism.
- Promote teamwork and customer-focused service; maintain strong communication and workplace discipline.
- Support consistent customer service and operational efficiency.
Pay
- AED 7,000–8,000 per month.
Work location
- Work is in person.
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