Receiving Clerk

Job Description

Receiving Clerk

Key Responsibilities

• Receive and inspect all incoming goods, materials, and supplies from vendors and suppliers.
• Verify deliveries against purchase orders, invoices, delivery notes, and other supporting documentation to ensure accuracy in quantity, quality, and specifications.
• Ensure all received items meet the hotel's quality standards and report any damaged, missing, or incorrect goods.
• Record and process all received items accurately within the inventory, procurement, or finance systems.
• Coordinate with Purchasing, Finance, and suppliers to resolve delivery discrepancies, shortages, or quality concerns.
• Maintain accurate receiving logs, documentation, and records for audit, tracking, and inventory control purposes.
• Ensure proper labelling, tagging, and documentation of all received goods before distribution or storage.
• Organise and coordinate the movement of goods to designated storage areas while ensuring proper stock rotation and storage practices.
• Monitor and follow up on pending, backordered, or partial deliveries with suppliers and internal stakeholders.
• Support inventory management activities, including stock counts, cycle counts, and inventory reconciliations.
• Ensure proper handling and storage of perishable, fragile, or temperature-sensitive items in accordance with company standards.
• Maintain cleanliness, organisation, and safety within the receiving and loading areas.
• Assist departments with supply requests and coordinate the timely distribution of received goods.
• Ensure compliance with company policies, receiving procedures, food safety standards, and internal control requirements.
• Support month-end inventory processes and provide receiving reports as required by Finance and Management.
• Maintain a safe working environment by adhering to health and safety regulations during unloading, handling, and storage activities.
• Collaborate closely with Purchasing, Stores, and operational departments to ensure efficient supply chain operations.

Qualifications

• Previous experience as a Receiving Clerk, Storekeeper, Inventory Clerk, or similar role within a luxury hotel, resort, or hospitality environment preferred.
• Strong knowledge of receiving procedures, inventory control, stock management, and procurement processes.
• Experience working with inventory management, ERP, or procurement systems.
• Good understanding of documentation requirements including purchase orders, invoices, and delivery notes.
• Strong attention to detail and ability to identify discrepancies quickly and accurately.
• Excellent organisational and time management skills.
• Ability to work effectively under pressure and manage multiple deliveries simultaneously.
• Basic computer skills, including proficiency in Microsoft Office applications.
• Strong communication and interpersonal skills.
• Understanding of food safety, storage standards, and inventory best practices is advantageous.
• High level of integrity, reliability, and accountability.
• Diploma or certification in Logistics, Supply Chain, Business Administration, or a related field preferred.
• Ability to thrive in a fast-paced luxury hospitality environment while maintaining exceptional standards of accuracy and service.