Quality Supervisor (Saudi Nationality)

Role overview

Responsibilities

• Supervise QA technicians and auditors enforcing GMP and quality policies.
• Review production batch records and manufacturing documents for compliance and records of processes, checks, testing, sampling, and sanitation.
• Audit raw materials, packaging, labels, and finished products against specifications and regulatory standards.
• Follow up on GMP, hygiene, HACCP, allergen-control, cleaning, pest-control, calibration, and organic-certification programs.
• Coordinate test results and release or hold programs for products, raw materials, and packaging.
• Oversee held products, including their status, release, or destruction if rejected.
• Investigate quality issues and customer complaints with other departments; recommend improvements to management.
• Help implement quality policies, procedures, systems, testing, evaluation, inspection, and technical support.
• Participate in regulatory, third-party, and customer audits and inspections, including corrective-action responses.
• Mentor, train, set expectations for, and evaluate QA technicians and auditors.
• Share knowledge with colleagues, attend appropriate meetings, and perform other duties as directed.

Education and experience

• Bachelor's or master's degree in a food-related field, such as Food Science, Food Technology, or Bakery Technology.
• At least three years of QA experience implementing BRCGS version 9.
• Internal Audit Certificate for BRCGS and ISO 22000:2018.
• Food Hygiene Certificate Level 3 and HACCP Level 3 qualification.

Knowledge and skills

• Detailed knowledge of quality standards, HACCP, food safety, auditing, and inspection.
• Understanding of food and beverage quality testing, including analytical, microbiological, and sensory evaluation; basic chemical and microbiological analysis and basic math.
• Proficiency in Microsoft Word and Excel.
• Ability to work under pressure, meet deadlines, handle multiple tasks, prioritize, and pay attention to detail.
• Ability to adapt to change, lead others through change, collaborate across functions, and manage projects independently.
• Initiative and problem-solving skills.