Quality Manager

Salary and benefits

• Base salary is £50,119 to approximately £58,963 per annum, depending on skills and experience.
• A flexible benefits fund of 20% is paid on top of base salary and is pensionable; additional competitive benefits are offered.

Role overview

Responsibilities

• Monitor supply-chain compliance against contracted standards and verify effective quality management systems.
• Advise project teams on quality concerns, actions, and lessons learned; conduct and coordinate risk-based quality audits.
• Identify non-conformance and defect trends, ensure root causes and preventative measures, and lead the Get It Right Initiative.
• Monitor contractor deliverables through right-first-time acceptance rates and review supply-chain quality plans and audit schedules.
• Provide technical quality advice, train teams on requirements and metrics, and support supplier selection and compliance.
• Promote knowledge sharing, HS2 integrated management system compliance, and equality, diversity, and inclusion.

Skills and knowledge

• Produce and present reports to varied audiences; influence and negotiate with stakeholders without direct authority.
• Interpret management system standards for infrastructure projects and manage projects to deliver defined outcomes.
• Manage competing workload and meet reporting and assurance deadlines.
• Degree, HND, HNC, or equivalent education; an engineering or construction-related subject is preferred.
• Knowledge of audit and assurance processes, three lines of defence, and the relationship between project risk, quality management, and assurance.
• Successfully completed an IRCA-approved ISO 9001 Lead Auditor course.

Experience

• Experience developing and reporting quality performance measurements and delivering projects and business improvement initiatives.
• Experience conducting operational audits, analysing risk information, and developing risk actions.
• Experience creating quality reports for management decisions and analysing product-quality data, including non-conformances and defects.