Quality Implementation Manager

Key Responsibilities

• Compliance: Ensure national and international standards and legislation are complied with; carry out internal and external audits; and maintain ISO certification and QA compliance objectives.
• Continuous Improvement: Identify improvement areas; embed a quality and continuous-learning culture; deliver acceptance-standard training; and coordinate responses to complaints.
• Quality Control & Assurance: Analyse statistical data; investigate customer complaints; conduct supplier quality audits; maintain quality procedures, controls and documents; and record and action non-conformances.
• Financial Management: Submit and control the quality budget.
• People Management: Plan, develop and evaluate quality staff and maintain training records.
• Coordinate QC objectives with production working procedures.
• Ensure manufacturing specifications comply with national and international standards.
• Submit monthly quality reports.
• Drive a visible Zero Harm culture.
• National Diploma / Degree in Quality or Engineering.
• Formal training in a Quality Management System (ISO 9001).
• 5 years' relevant production experience, with at least 3 years in quality.
• Knowledge of TQM, ISO 9001 and quality management systems.
• Diploma in Polymer Technology (for certain positions / product lines).
• Supplier quality management and auditing experience.
• Statistical data analysis and quality reporting.
• Aligning performance for success and coaching.
• Communication and customer focus.
• Decision making and quality orientation.
• Safety awareness and commitment to Zero Harm.
• Technical / professional knowledge of quality standards and legislation.

Minimum Requirements

Advantageous Requirements

Key Competencies