Quality Controller - Automotive
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Key skills for this role
About the Role
The Quality Controller is responsible for ensuring that all vehicles serviced in the workshop meet company quality standards before delivery to customers.
Key Skills for This Role
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Job Summary
The Quality Controller is responsible for ensuring that all vehicles serviced in the workshop meet company quality standards before delivery to customers.
The role involves inspecting completed repair and maintenance work, identifying any defects or incomplete jobs, and ensuring customer satisfaction through high-quality service standards.
Key Responsibilities
- Inspect all completed vehicles before delivery to ensure repairs and services are properly carried out.
- Verify that customer complaints and job card instructions have been fully addressed.
- Conduct final road tests when required to confirm vehicle performance and repair quality.
- Check cleanliness and overall presentation of the vehicle before handover.
- Ensure all workshop procedures and manufacturer standards are followed.
- Coordinate with Service Advisors, Technicians, and Workshop Supervisors regarding quality issues.
- Identify repeated repair issues and report them to management for corrective action.
- Monitor workmanship quality and provide feedback to technicians.
- Ensure proper use of tools, equipment, and safety procedures in the workshop.
- Maintain inspection records and prepare quality control reports.
- Support continuous improvement initiatives within the service center.
- Ensure customer satisfaction by minimizing comeback jobs and repeat repairs.
Requirements
- :
- Diploma or technical qualification in Automobile Engineering or related field.
- Minimum 2–5 years of experience in automotive workshop/service center operations.
- Strong knowledge of vehicle diagnostics, repair procedures, and quality standards.
- Experience in final inspection and quality assurance in automotive service.
- Good communication and reporting skills.
- Ability to perform road tests and identify vehicle performance issues.
- Knowledge of safety standards and workshop operations.
- Valid UAE driving license preferred.
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