Receptionist

Job Summary

Front Desk & Customer Service

• Greet and welcome visitors, clients, and employees in a professional manner.
• Answer, screen, and forward incoming calls to the appropriate departments.
• Handle customer inquiries and provide accurate information.
• Maintain a clean and organized reception area.

Administrative Support

• Manage incoming and outgoing documents, couriers, and mail.
• Assist in scheduling appointments, meetings, and conference rooms.
• Support new joiners during onboarding by guiding them through initial procedures.
• Perform general administrative duties such as filing, scanning, photocopying, and data entry.
• Maintain visitor logs, staff attendance records (if applicable), and related documentation.

Office Coordination

• Coordinate with vendors for office supplies, stationery, and pantry requirements.
• Monitor the inventory of office supplies and request replenishment when needed.
• Assist in organizing company events, meetings, and staff activities.
• Ensure the office premises remain neat, presentable, and well-maintained.

Communication & Interaction

• Coordinate with internal departments for smooth communication flow.
• Attend to employee or visitor requests promptly and professionally.
• Handle basic HR or administrative inquiries and guide staff accordingly.

Qualifications & Skills

• High school diploma or equivalent; diploma or degree in Administration is an advantage.
• Proven experience as a receptionist or in a customer service/administrative role.
• Proficiency in MS Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Professional appearance and positive attitude.
• Strong organizational and multitasking skills.
• Ability to handle confidential information with discretion.