Quality Assurance Supervisor

Overview

• Supervise and lead a team of quality control technicians, ensuring their training and development to maintain a high level of competence.
• Develop, implement, and maintain quality control procedures, guidelines, and standards to ensure consistent product quality and safety.
• Conduct routine inspections and tests on incoming raw materials, in-process production, and finished products to ensure compliance with company specifications and industry standards.
• Monitor and manage the quality control process, including sampling, testing, and record-keeping, to identify and address any deviations or non-conformances promptly.
• Maintain and calibrate quality control equipment and ensure that they are in good working order.
• Collaborate with other departments, such as production, and Supply chain, to resolve quality-related issues and implement corrective actions.
• Investigate customer complaints and feedback related to product quality, coordinating with relevant departments to address concerns and implement corrective actions.
• Oversee and conduct shelf-life studies and stability tests to determine product shelf-life and storage Condition.
• Manage documentation and record-keeping related to quality control, including batch records, test results, and quality assurance reports.
• Ensure compliance with food safety regulations, HACCP, GMP, ISO 22,000 and FSSC 22,0000 other relevant industry standards, and lead internal and external audits.
• Assist in the development and improvement of product specifications and standard operating procedures (SOPs) related to quality control.
• Collaborate with the Group Quality Manager and other stakeholders to develop and implement continuous improvement initiatives aimed at enhancing product quality and safety.
• Stay up-to-date with industry trends, regulations, and emerging quality control technologies, providing recommendations for their adoption as appropriate.
• Ensure team adherence to food safety and quality standards.
• Conduct regular food safety briefings and reinforce a strong food safety culture.
• Monitor compliance with hygiene and operational procedures.