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Quality Assurance Analyst - EDD (Associate) - Glasgow

FDM Group
Glasgow, GBR
Contract
Executive
Onsite
Discovered 2 weeks ago
Quality assuranceEnhanced Due Diligence (EDD)Customer risk assessmentsAnti-Money Laundering (AML)Know Your Customer (KYC)Sanctions

Full Job Posting

Role overview

FDM is hiring an Associate Quality Assurance Analyst on behalf of a banking client.

The role reviews Financial Crime team Enhanced Due Diligence activities and assesses quality, completeness and regulatory compliance.

The position is hybrid in Glasgow, with three office days per week, and an initial six-month contract.

Key responsibilities

  • Conduct QA reviews of EDD casework and assess accuracy, consistency and compliance.
  • Review customer risk assessments, supporting documents and investigative findings.
  • Evaluate adherence to AML, KYC, Sanctions and Financial Crime policies and frameworks.
  • Identify trends and recurring issues; provide actionable feedback to analysts and operations teams.
  • Support root cause analysis and remediation; produce MI, metrics and thematic reports.
  • Escalate material findings, risks and control concerns.
  • Enhance QA methodologies, procedures and governance; collaborate with Operations, Compliance and Risk.

Required experience and skills

  • Experience in Quality Assurance, Quality Control, Audit or Oversight in Financial Services.
  • Strong EDD and customer risk assessment knowledge, including practical reviews of high-risk customers, complex ownership structures and adverse risk indicators.
  • Sound knowledge of AML, KYC, Sanctions and Financial Crime regulations.
  • Experience assessing case quality against policy and regulatory requirements.
  • Analytical and investigative skills, attention to detail, and ability to identify trends and improvement opportunities.
  • Experience giving quality feedback and supporting remediation; strong communication and independent workload management.

Desirable experience

  • Banking or Financial Services experience and exposure to high-risk customer reviews, periodic reviews or remediation programmes.
  • Financial Crime Operations, Compliance Monitoring or Financial Crime Risk experience.
  • ICA, ACAMS or equivalent Financial Crime qualification.
  • Familiarity with complex corporate structures, beneficial ownership, ongoing monitoring, MI, dashboards or QA reporting.

Benefits

  • Career coaching, mentoring and upskilling opportunities.
  • Assignments with global companies and opportunities to work abroad.
  • Opportunities to reskill, develop new career paths and build skills.
  • Annual leave and workplace pension.

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