QNB3728-Senior Clerk Operations Control

Job Purpose Summary

A.Shareholder & Financial

• Support cost efficiency by maintaining proper control over office supplies, minimising wastage, and ensuring timely ordering of approved stationery items through the Coupa system.

B.Customer (Internal & External)

• Provide timely administrative support to internal stakeholders by ensuring accurate scanning, filing and retrieval of documents and data as requested.
• Coordinate with vendors, stores, and internal departments in relation to the receipt and delivery of stationery and office supplies.
• Manage the receipt, dispatch and tracking of internal and external mail with mail department, ensuring timely delivery and proper record maintenance.

C.Internal (Processes, Products, Regulatory)

• Carry out document scanning activities and ensure records are saved, indexed and filed appropriately for easy retrieval and reference.
• Maintain complete and up-to-date physical and electronic filing systems in line with approved departmental procedures.
• Retrieve files, records, and supporting data from filing systems or shared repositories when requested by authorised staff.
• Handle the collection, dispatch and follow-up of internal and external mail through QPost and maintain related logs or acknowledgements, where required.
• Raise requests for office supplies and stationery through the Coupa system in accordance with approved procedures and business needs.
• Receive stationery and office supply deliveries from vendors or stores, verify the items against the request or delivery note, and arrange for proper storage or handover.
• Monitor stationery stock levels and highlight replenishment requirements to ensure continuity of office support functions.

D.Learning & Knowledge

• Maintain an understanding of current best practices, document handling standards, filing disciplines, and administrative procedures relevant to the role.
• Develop good organisational skills, attention to detail, and the ability to manage routine administrative tasks accurately and efficiently.

E.Legal, Regulatory, and Risk Framework Responsibilities

Education And Experience Requirements

• Bachelor
• -A minimum of 1 year experience preferred work experience in a similar capacity; with demonstrated sense of integrity in the discharge of duties; proven record of providing logistical and administrative support generally, including during events and meetings or as required.