Property Loss Adjuster Liverpool

Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year. Process all invoices and approve estimates within 3 working days of receipt/agreement. Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.

Ensure policy holders, stake holders and clients are regularly updated, on every touch of the file or at least every 10 days.

Full completion of all prepared site notes templates and associated documentation within set SLA’s

Ensure that the data contained in the claims platform is accurate at all times.

Assist in maintaining accurate management information by completing spreadsheets as necessary.

Reduce elapsed timescales by providing and fostering a proactive approach to file management.

Identify cases of possible fraud and recoveries and refer as appropriate within set SLAs.

Work to ensure correct policy interpretation and validation.

Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats

Ensure files are always up to audit standards.

In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s

Take responsibility for following agreed/documented procedures when dealing with problems and complaints.

Build good working relationships with clients and staff, internal and external to the Davies Group

High level of Property Loss Adjuster experience

Already hold or working towards recognized professional qualifications at a diploma level

Accuracy, attention to detail and an analytical approach

Strong verbal and written communication

Demonstrable experience of organizing and managing own workload is essential

Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.

Excellent time management to be able to work to short/changing deadlines.

5 Grade A-C’s GCSE’s or equivalent including Math’s and English

Being prepared to work nationally on occasion with overnight stays.

Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays