Claims Handler - RPA

Liaison: Communicate with insurers, policyholders, and brokers.

Investigation: Handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.

Evidence Gathering: Obtain all relevant evidence and documentation.

Resolution: Determine appropriate actions to resolve each case.

Reporting: Prepare detailed reports, advising on policy indemnity, legal liability, quantum, and tactics as needed.

Negotiation: Negotiate settlements within agreed authority limits.

Professional Correspondence: Maintain proactive communication with all parties involved.

Adherence to Procedures: Handle cases according to documented procedures and client requirements.

Reserve Management: Regularly review and maintain proper reserves.

Continuous Learning: Stay updated on technical changes relevant to your role, including participating in company facilitated training programs.

Proficiency in managing Claims from cradle to grave.

Experience managing Property Claims.

Experience with the investigation of Liability Claims.

Knowledge of how to value injury claims.

Understanding of Civil Procedure Rules and the Claims Portal.

Commitment to delivering outstanding customer service.

Collaborative team player.

Management of personal caseload.

Demonstrated adaptability and versatility.

Desirable:

Experience in managing Employer’s Liability (EL) & Public Liability (PL) claims.

Familiarity with reserving strategies.

Exceptional communication abilities across various levels.

This role is tailored for individuals who are eager to apply their claim handling expertise and are ready to grow within a forward-thinking company. If you possess the essential skills and are looking for a challenging yet rewarding career, Davies welcomes your application.