Motor Claims Handler
Full Job Posting
What will your day look like:
Establish if cover is in place for the claim
Record all claims on the digital claims handling system
Investigate all liability claims either from the desk or by instructing loss adjusters
Make the decision on liability
Negotiate settlement of the claim
Ensure compliance with all legal timescales and client SLAs
Build relationships with external clients and stakeholders
Provide referral support to less experienced colleagues
Knowledge and Abilities:
Experience of policy wording and terms and conditions
Knowledge of insurance and the insurance market
Knowledge of how to value an injury claim
Knowledge of reserving philosophies desirable
Knowledge of Civil Procedure Rules and the Claims Portal
Good communications skills at all levels
Excellent customer service
The ability to work as part of a team
Take responsibility for your own workload
Must be able demonstrate adaptability and flexibility
Good planning and organisational skills
Strong IT skills
Benefits
- Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
About Davies
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