Project Support Officer
Role Overview
Support the Future Enterprise Resource Planning and Shared Services Provider Programme's Portfolio Management Office.
The programme aims to improve HR and finance services, replace existing HR, finance and domestic payroll systems, and transform transactional activities.
The programme is part of a cross-government transformation initiative focused on user experience, efficiency, value for money, standardised processes and data.
Key Skills for This Role
Full Job Posting
Role overview
Support the Future Enterprise Resource Planning and Shared Services Provider Programme's Portfolio Management Office.
The programme aims to improve HR and finance services, replace existing HR, finance and domestic payroll systems, and transform transactional activities.
The programme is part of a cross-government transformation initiative focused on user experience, efficiency, value for money, standardised processes and data.
Role responsibilities
- Support PMO processes for risks and issues, planning, reporting, resources or governance.
- Maintain programme data, logs and reporting products to agreed standards.
- Support workstreams to meet project delivery standards and complete PMO and programme requirements accurately and on time.
- Coordinate governance arrangements, including boards, commissions and submissions.
- Build stakeholder relationships and communicate clearly, adapting style to the audience.
- Identify process, tool and output improvements and contribute practical solutions.
- Provide flexible support as programme priorities and needs change.
Technical competencies
- Support identification, recording and tracking of risks and issues; maintain accurate logs and escalate where appropriate.
- Apply agreed project delivery frameworks, tools and templates and support governance and process requirements.
- Use digital tools to manage and report project data and apply basic analysis to support insight and reporting.
Contract and working pattern
- Fixed-term appointment for 12 months; loan and secondment arrangements are also stated.
- Working patterns include flexible working, full-time and job share or part-time options.
- Two positions are available.
Locations
- The stated location choices are Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London and Salford.
Salary
- Salary range is £37,666–£44,347, with separate London and national ranges.
- A Civil Service Pension is offered with an employer contribution of 28.97%.
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