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Project Manager

Intellect Design Arena Ltd
Riyadh, KSA
Full-time
Mid-Senior
Onsite
Discovered Today
Corporate Banking / Transaction Banking domainProject planning and delivery governanceRisk managementResource managementFull-Stack Java / J2EECloud-native platforms

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About Intellect Design Arena

Intellect Design Arena Ltd is a global leader in enterprise-grade financial technology, providing cloud-native, composable, and intelligent platforms to financial institutions worldwide.

The company has an established and rapidly growing presence across Middle East financial hubs, serving Islamic, regional, and tier-one institutions.

Flagship architectures include eMACH.ai, Purple Fabric, and iTurmeric, enabling modular adoption and intelligent workflows for Middle Eastern banking.

Role Overview

Role: Customer Success Manager (CSM) / Program Manager.

Location: Riyadh.

Experience: 15+.

Domain: Corporate Banking / Transaction Banking (TB).

Seeking an experienced and dynamic CSM to oversee major software implementation projects across the Middle East (KSA).

The role bridges high-level delivery management and strategic customer relationship building.

Primary KPIs remain rooted in project delivery, governance, and execution, while acting as a trusted advisor to CXO-level bank executives.

Delivery Management & Program Governance

  • End-to-end management, planning, and governance of multi-million dollar banking platform implementations.
  • Maintain strict line-of-sight on timelines, risk mitigation, resource management, and project status.
  • Drive operational efficiency without requiring hands-on spoon-feeding from regional leadership.

Customer Centricity & Relationship Management

  • Serve as the single point of contact and trusted advisor to executive stakeholders and CXOs within client banks.
  • Focus on post-delivery customer success, ensuring the client achieves core strategic goals beyond simple project completion.
  • Leverage client relationships organically to identify expansion and upselling opportunities within the account.

Technical & Functional Oversight

  • Guide and collaborate with onsite Tech Leads and Subject Matter Experts (SMEs).
  • Maintain clear high-level understanding of cloud-native Full-Stack Java / J2EE architectures and banking ecosystem integrations.

AI-Driven Execution & Automation Mandate

  • Proactively integrate AI-driven workflows and tools across project governance, planning, and reporting to accelerate delivery and enhance team efficiency.

Mandatory Candidate Profile & Requirements

  • Domain Expertise: deep knowledge in Corporate Banking / Transaction Banking; candidates from commercial banking IT projects are strongly preferred.
  • Technical Acumen: background in open architecture, Full-Stack Java / J2EE, and cloud-native platforms; high ability to understand technical dependencies and challenges.
  • Governance & Planning: proven mastery in project planning, risk management, and delivery governance.
  • Customer Centricity & Relationship Instinct: proven ability to establish high-level client trust, engage CXO stakeholders, and identify account growth opportunities.
  • AI & Modern Process Adoption: active proficiency in leveraging AI tools, process automation, and modern AI-driven workflows.
  • Communication: exceptional verbal and written communication skills suitable for executive boardroom interactions.

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