Project Manager

Overview

Key Responsibilities

• 1.
• Support Egypt Collections Project Activities (from UAE)
• Own the end-to-end project plan, ensuring alignment with Central Bank of Egypt (CBE) regulations and UAE-based governance standards.
• Track milestones, risks, dependencies, and budgets across geographically distributed teams.
• Coordinate with in-country Egypt resources and UAE-based leadership to maintain project momentum.

2. Liaise Between Bank Technical Teams

• Act as the primary bridge between Egyptian bank tech teams (Cairo, Alexandria) and UAE-based integration leads, core banking vendors, and middleware teams.
• Resolve cross-border technical blockers (e.g., API latency, environment access, data sovereignty issues).
• Facilitate remote technical workshops and maintain clear, bilingual (Arabic/English) communication channels.
• 3.
• Ensure Delivery & Plan Testing (CIT, SIT, UAT)
• CIT (Component Integration Testing): Coordinate with individual bank tech leads to validate internal component interfaces.
• SIT (System Integration Testing): Design and oversee end-to-end test scenarios covering collections workflows across UAE-hosted and Egypt-hosted environments.
• UAT (User Acceptance Testing): Engage Egyptian bank business users (collections officers, recovery teams) remotely; define test cases and manage sign-off.
• Ensure test environments are synchronized and available across both countries.

4. Conduct Working Group Meetings

• Chair weekly working group sessions with participants from Egypt and the UAE.
• Manage time zone differences effectively (UAE is +1/+2 hours ahead of Egypt).
• Distribute bilingual meeting minutes and track action items to closure within 24 hours.

5. Provide Periodic Updates to Stakeholders

• Prepare weekly dashboards and monthly steering committee presentations for UAE-based executives and Egypt-based sponsors.
• Highlight cross-border risks, testing progress, open change requests, and production readiness.
• Tailor reporting for technical vs. business audiences.

6. Manage Change Requests (CRs)

• Log, assess impact, and track all CRs (e.g., new collection rules, report formats, integration modifications).
• Facilitate a cross-border Change Control Board (CCB) with representatives from UAE program management, Egyptian banks, and the vendor.
• Ensure all CRs are approved, documented, and communicated before implementation.

7. Manage Production Release

• Own the production release checklist: pre-release testing sign-off, rollback plan, cutover activities, and post-release validation.
• Schedule releases to minimize business disruption (typically early Friday UAE time, coordinated with Egyptian bank operations).
• Lead a remote war room from the UAE during and after each release, with Egyptian teams on standby.

Essential

• Experience: 8–10 years of project management experience in banking technology, with at least 3 years managing cross-border or multi-country projects.
• Domain knowledge: Collections systems, credit risk, or payment platforms in a banking environment.
• Testing expertise: Hands-on experience planning and overseeing CIT, SIT, and UAT cycles.
• Change & release management: Proven track record managing CRs and production releases in a regulated financial environment.
• Language: Fluent in Arabic and English (written and spoken) – mandatory for stakeholder communication in Egypt and UAE.
• Location: Based in the UAE (Dubai/Abu Dhabi) with ability to work across UAE and Egypt time zones.

Desirable

• Familiarity with Central Bank of Egypt (CBE) collections regulations and reporting requirements.
• Experience working with Egyptian bank technology teams or vendors.
• Certifications: PMP, PRINCE2, or SAFe Agilist.
• Knowledge of Jira, Confluence, Power BI, and ServiceNow.