Project Manager

Job Purpose Summary

Program & Pmo Governance

• Establish and run a fit-for-purpose PMO framework covering governance, reporting, planning, risk, issue, dependency, and financial management.
• Define program standards, templates, controls, and cadence appropriate for a multi-year strategic transformation.
• Maintain the integrated program plan across all 2030 strategy initiatives and workstreams.
• Ensure clear alignment between strategic objectives, regulatory requirements, and execution priorities.

Consultant & Vendor Management

• Support the procurement, selection, and onboarding of external consultants, including those responsible for Business Requirements definition and transformation delivery.
• Define scopes of work, deliverables, milestones, and success criteria for consulting engagements.
• Act as central coordination point for consultants, ensuring consistency of outputs, avoidance of duplication, and adherence to program standards.
• Monitor consultant performance against agreed deliverables, timelines, and budgets.

Business Requirements & Delivery Oversight

• Oversee the development of Business Requirements, ensuring they are comprehensive, prioritized, traceable to strategy, and suitable for downstream implementation.
• Coordinate inputs from business, operations, compliance, risk, technology, and investment teams.
• Ensure dependencies between requirements, operating model changes, and implementation phases are clearly identified and managed.

Stakeholder & Executive Reporting

• Produce concise, decision-ready reporting for senior management and program governance forums.
• Facilitate program steering committees, design authorities, and executive checkpoints.
• Act as a trusted interface between sponsors, business leads, consultants, and delivery teams.

Education And Experience Requirements

• Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)
• At least 10 years of relevant experience, preferably within a highly rated international bank / IT Operation fields of which at least 5 to 6 years in bank in a Supervisory capacity in responsibilities relating to project management ;products knowledge ; Operation and business excellence

Required Special Skills

• Efficient planning and co-ordination skills, which are necessary to effectively prioritize the projects and to achieve the targeted schedule. Knowledge of project management techniques/tools and methodologies.
• Previous experience in working with banking applications, payment systems and Policy and Procedure.
• Good understanding of Home Banking, ATM Management systems, Card Management system; Foreign Trade ;Treasury products and any other Operation product.
• Problem solving/ decision making skills.
• Good adaptability to multinational environment, with wide exposure to various cultures and customs.
• Operations Management skills (capacity planning, project management, performance management, MIS and budgets).
• Evident and proven ability to provide superior customer service.
• Excellent oral and written communication skills in both English and Arabic.
• Excellent coaching skills. - In-depth understanding of relevant processes and applicable standards.
• Strong analytical and planning skills.
• Ability to manage multiple project priorities at the same time.
• Leadership skills; demonstrated ability to effectively motivate, organize and empower personnel.
• Study all existing products and suggest best practice to minimize Risk; increase
• Automation and improve productivity and income as per Market behaviour. - Lead teams for any system testing; UAT and go life and Products enhance
• Well-versed on Waterfall and Agile project implementation methodology
• Expertise in project implementation/full project life-cycle