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Key skills for this role
About the Role
We are looking for a Multimedia / ELV Administration & Event Support Executive (L1) to support the operation, maintenance, and administration of audio-visual (AV), multimedia, and ELV systems across.
Key Skills for This Role
Full Job Posting
Overview
We are looking for a
Multimedia / ELV Administration & Event Support Executive (L1)
to support the operation, maintenance, and administration of audio-visual (AV), multimedia, and ELV systems across.
The ideal candidate will ensure the smooth functioning of multimedia infrastructure for daily operations and large-scale events while delivering exceptional technical support and maintaining high service availability.
This role requires hands-on experience with AV systems, IPTV, Digital Signage, Physical Security systems, Public Address systems, and event support.
Av & Multimedia Administration
- Install, configure, maintain, and troubleshoot multimedia and AV systems.
- Support televisions, projectors, LED displays, monitors, IPTV STBs, Digital Signage players, speakers, microphones, recording equipment, and presentation systems.
- Configure and support IP cameras, IPTV, Digital Signage, Public Address, teleconferencing, and multimedia solutions.
- Perform preventive maintenance and health checks to maximize system availability.
- Troubleshoot hardware and software issues and provide timely resolutions.
- Maintain service documentation, equipment inventory, repair logs, and spare parts records.
- Assist in planning future multimedia and AV infrastructure requirements.
- Support procurement activities by evaluating AV equipment and technologies.
Event Support
- Coordinate end-to-end AV and multimedia setup for events.
- Install, test, configure, and dismantle temporary event infrastructure.
- Provide on-site technical support during live events.
- Ensure all multimedia systems are fully operational before event commencement.
- Coordinate with internal teams and Annual Maintenance Contract (AMC) vendors.
- Deliver rapid troubleshooting during live productions to minimize service interruptions.
Operations & Support
- Respond to service requests related to multimedia systems.
- Monitor system performance and proactively identify issues.
- Ensure compliance with service level agreements (SLAs).
- Support regular preventive maintenance and corrective maintenance activities.
- Maintain operational readiness of multimedia infrastructure.
- Assist end users with technical guidance and system operation.
Required Qualifications
- Diploma or Bachelor's Degree in Computer Electronics, Electronics Engineering, Information Technology, or a related discipline.
- Minimum
- 6 years of experience
- in AV System Installation, Configuration, and Support (or equivalent practical experience).
- Professional certifications in AV Systems Installation and Configuration.
- Training or certifications in:
• Physical Security Systems
- IPTV
- Digital Signage
• Public Address Systems
- Certifications in
Extron, Crestron, or AMX Control Systems
are highly desirable.
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