Project Delivery Executive

Position Summary

Project Delivery & Execution

• Coordinate day-to-day execution across multiple enterprise software and digital transformation projects.
• Drive project schedules, milestones, dependencies, deliverables, and execution plans.
• Maintain project momentum through disciplined follow-ups and proactive stakeholder engagement.
• Identify delivery risks early and drive timely resolution before they impact schedules.
• Ensure project activities remain aligned with agreed scope, timelines, and quality expectations.
• Maintain complete visibility of project health, priorities, blockers, and next actions.

Task Tracking & Follow-Up

• Own project action trackers and ensure every task has an owner, due date, and completion status.
• Conduct daily follow-ups with engineering, QA, UI/UX, infrastructure, business, and customer teams.
• Escalate overdue actions before they impact project delivery.
• Drive accountability across cross-functional teams.
• Ensure no critical task remains untracked or unresolved.

Documentation & Governance

• Serve as the custodian of all project documentation throughout the project lifecycle.
• Prepare and maintain:
• Project Plans
• Project Charters
• Meeting Minutes
• RAID Logs
• Decision Logs
• Change Requests
• Sprint Reports
• Status Reports
• Risk Registers
• Action Trackers
• Acceptance Documents
• Handover Documentation
• Ensure all documentation is complete, accurate, version-controlled, and audit-ready.
• Maintain full traceability across requirements, development, testing, deployment, and production.

Sign-Off & Stage Gate Management

• Own the end-to-end project sign-off process.
• Coordinate customer and internal approvals at every project milestone.
• Manage Functional, Technical, Security, UAT, Deployment, Production, and Go-Live sign-offs.
• Ensure no project progresses to the next phase without satisfying defined quality gates.
• Track pending approvals and proactively engage stakeholders to avoid delays.
• Maintain a complete audit trail of approvals, decisions, and acceptance records.

Customer Demonstrations & Presentations

• Conduct product demonstrations and solution walkthroughs for customers and internal stakeholders.
• Support workshops, training sessions, sprint reviews, and user acceptance activities.
• Prepare executive presentations, steering committee decks, and project progress reports.
• Communicate project status professionally to both business and technical audiences.
• Capture customer feedback and coordinate follow-up actions with delivery teams.

Governance & Reporting

• Prepare weekly and monthly project reports for executive leadership.
• Maintain project dashboards showing progress, risks, milestones, sign-off status, and SLA health.
• Coordinate steering committee meetings and governance reviews.
• Ensure every meeting concludes with documented decisions, owners, and due dates.
• Produce concise, executive-quality documentation and presentations.

Sla & Delivery Assurance

• Monitor project milestones, contractual commitments, and customer SLAs continuously.
• Proactively identify risks that may impact delivery commitments.
• Drive mitigation plans before issues become escalations.
• Ensure customer commitments are consistently met or exceeded.
• Foster a delivery-first culture where accountability, responsiveness, and execution are non-negotiable.
• Maintain a zero avoidable SLA breach mindset through proactive planning, follow-up, and escalation.

Cross-Functional Coordination

• Work closely with Project Managers, Business Analysts, Architects, Developers, QA Engineers, DevOps Engineers, Infrastructure teams, and Customers.
• Coordinate sprint planning, release schedules, testing cycles, deployment readiness, and production support activities.
• Ensure effective communication between technical and business stakeholders.
• Build strong working relationships across internal teams and customer organizations.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Technology, Business, or a related discipline.
• 2–5 years of experience in Project Coordination, PMO, Delivery Management, Customer Success, or Technology Consulting.
• Experience supporting enterprise software, SaaS, cloud, or digital transformation projects.
• Excellent organizational, coordination, and multitasking skills.
• Strong presentation, communication, and stakeholder management abilities.
• Demonstrated ability to manage competing priorities in a fast-paced environment.

Technical Skills

• Jira
• Azure DevOps
• Microsoft Project

• Microsoft Office Suite

• PowerPoint
• Excel
• Microsoft Teams
• SharePoint
• Confluence
• Agile and Scrum methodologies
• Basic understanding of SDLC and software delivery lifecycles
• Familiarity with cloud platforms such as Microsoft Azure, AWS, or Google Cloud is an advantage
• Experience using AI productivity tools such as ChatGPT, Microsoft Copilot, Claude, or Gemini

• Project Delivery Coordination

• Execution Management
• Task Tracking
• Follow-up Discipline
• Delivery Assurance
• SLA Management
• Risk Identification
• Escalation Management
• Time Management

Governance

• Documentation Management

• Stage Gate Management

• Sign-off Coordination
• Audit Readiness

• Quality Gate Management

• Project Reporting
• Governance Compliance

Customer Engagement

• Product Demonstrations
• Executive Presentations
• Workshop Facilitation
• Stakeholder Management
• Professional Communication

Personal Attributes

• Highly proactive—anticipates issues instead of reacting to them.
• Strong ownership mindset with exceptional execution discipline.
• Relentless in following up until commitments are delivered.
• Highly organized and detail-oriented.
• Excellent communicator with confidence presenting to customers and leadership.
• Delivery-oriented with a bias for action.
• Able to influence without direct authority.
• Calm under pressure and capable of managing multiple priorities.
• Passionate about operational excellence and continuous improvement.
• Committed to delivering high-quality outcomes with speed and precision.

Success Measures

• Zero avoidable SLA or contractual milestone breaches.
• Project action items consistently completed within agreed timelines.
• 100% completion and maintenance of project documentation.
• All project stage gates completed with documented approvals.
• High-quality customer demonstrations and executive presentations.
• Strong stakeholder satisfaction and confidence in project governance.
• Early identification and mitigation of delivery risks.
• Consistent contribution to successful, on-time, and high-quality project delivery.

What Success Looks Like

• The successful candidate is someone who constantly asks:
• *“What’s next?”*
• *They don’t wait to be assigned work or reminded to follow up.
• They naturally think one step ahead, identify the next milestone, document the next actions, assign ownership, establish deadlines, and drive execution until completion.*
• *They are the person who ensures momentum never stops.*
• For every meeting, discussion, workshop, customer interaction, or project milestone, they:
• Ask what the next step is.
• Clearly document decisions, actions, owners, and timelines.
• Ensure everyone understands their responsibilities.
• Follow up relentlessly until every commitment is completed.
• Escalate risks before they become issues.
• Remove blockers and keep delivery moving.
• Verify completion and prepare the team for the next milestone.
• They are proactive rather than reactive, execution-focused rather than task-focused, and outcome-driven rather than activity-driven.
• Their mindset is simple:
• ***We’re not looking for someone who simply tracks projects—we’re looking for someone who drives them.
• If your instinct after every meeting is to ask “What’s next?”, document it, assign ownership, and ensure it gets done, you’ll thrive in this role.***