Project Administrator
Role Overview
As an Administrator – Operational Excellence, your role is to ensure the accurate and efficient execution of repeatable project administration activities across Operational Excellence.
This position is ideal for individuals who take pride in administrative accuracy, structured follow-up and process discipline, supporting work that is critical to clean project data and reliable WIP.
You will support the team with high standards of service, working closely with the Team Lead Project Integrity – Operational Excellence, and with members of Service Line Excellence and Revenue Integrity.
Role tasks and responsibilities
Key Skills for This Role
Full Job Posting
Requirements
- Relevant experience in administration, project administration, finance operations, billing operations, shared services, operational support or a similar process-driven role. Experience working with financial or operational systems preferred; experience with D365 F&O is advantageous. High level of accuracy and attention to detail when working with project, billing, client, financial and operational data. Strong organisational skills, with the ability to manage task queues, follow up on open items and complete work within agreed timelines. Proactive problem-solving approach, with the ability to investigate issues, identify missing information, follow up effectively and escalate where needed. Comfortable working with structured processes, SOPs, trackers, dashboards and recurring operational deadlines. Confident written and verbal communication skills. Good Excel and Microsoft Office skills; experience with SharePoint and Power BI is preferred. Service-minded, reliable and methodical, with a practical “leave it with me” approach to workload, follow-up and issue resolution. Fluent in English with professional-level written and verbal communication skills.
- Please note: Candidate must be willing to work flexible hours, including late shifts, to support and meet business requirements across multiple time zones. Work schedules will be agreed with the manager and may vary based on operational needs.
- Relevant experience in administration, project administration, finance operations, billing operations, shared services, operational support or a similar process-driven role.
- High level of accuracy and attention to detail when working with project, billing, client, financial and operational data.
- Strong organisational skills, with the ability to manage task queues, follow up on open items and complete work within agreed timelines.
- Proactive problem-solving approach, with the ability to investigate issues, identify missing information, follow up effectively and escalate where needed.
- Comfortable working with structured processes, SOPs, trackers, dashboards and recurring operational deadlines.
- Confident written and verbal communication skills.
- Service-minded, reliable and methodical, with a practical “leave it with me” approach to workload, follow-up and issue resolution.
- Fluent in English with professional-level written and verbal communication skills.
Preferred Qualifications
- Experience working with financial or operational systems preferred; experience with D365 F&O is advantageous.
- Good Excel and Microsoft Office skills; experience with SharePoint and Power BI is preferred.
About Control Risks
Provides risk management, security, and strategic intelligence consulting services.
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