Programme Manager
Role Overview
Turn Access and Use Policy intent into operational capability through systems, data and digital services.
Work across policy, operations and technology to bring systems, data and processes together into a deliverable whole.
Key Skills for This Role
Full Job Posting
Duration and contract
- Secondment or fixed-term contract until October 2027, with potential to extend or become permanent.
About the role
Turn Access and Use Policy intent into operational capability through systems, data and digital services.
Work across policy, operations and technology to bring systems, data and processes together into a deliverable whole.
Delivery responsibilities
- Translate policy into system, data and service requirements and identify capabilities to design, build or change.
- Define delivery scope, interfaces, dependencies and measures across data, systems, processes and people.
- Coordinate digital, data, operational and supplier teams to align policy intent, business processes and technical design.
- Manage delivery plans, integration risks, sequencing, system readiness and transition requirements.
- Prepare implementation approaches, design options, integration strategies and recommendations for decision-makers.
- Design operating models and user journeys; plan deployment alongside existing arrangements and refine requirements as policy evolves.
Team and programme
Join the System Operators Policy and Reform team, working on the Access Reform Programme.
The programme is developing a new Access and Use Policy and planning the processes, data, systems and ways of working needed to implement it.
The team is progressing from policy design toward consultation and implementation planning alongside wider system and industry change.
Benefits and working arrangements
- Flexible or hybrid working arrangements may be considered.
- Benefits include annual leave, a defined benefit pension, rail travel subsidies, travel loans and volunteer leave.
Requirements
- Translate emerging policy positions into practical requirements for systems, data and services.
- Coordinate delivery across policy, digital, data, operational and supplier teams.
- Manage delivery scope, interfaces, dependencies, risks, milestones and success measures.
- Ensure designs support transparency, auditability and traceability in line with policy and regulatory expectations.
- Develop implementation, integration and transition approaches that account for constraints and minimise disruption.
- Create decision-ready options and recommendations that explain trade-offs in cost, risk, pace and capability.
- Design practical operating models and user journeys for new services and processes.
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