Area Support Analyst [Control Framework]

Role overview

Responsibilities

• Support Golden Threads and control-framework adherence across shared services, with emphasis on Accounts Payable and Accounts Receivable.
• Partner with internal teams on sound decisions and long-term process and control enhancements; support financial process reviews and implement control improvements.
• Own validation and testing schedules for standard operating procedures and controls; help mitigate known risks and investigate new issues and root causes.
• Drive continuous improvement, efficiency, automation, digital tools and process optimisation.
• Support compliance with policy, GDPR and HMRC/tax regulations and share knowledge with teams.
• Build process understanding and ensure documentation is updated to reflect current practice.
• Provide accurate, timely reporting and analysis using Power BI and other tools for shared-services strategy and planning.
• Build trusted relationships with shared-services teams, internal audit, the National Audit Office and other stakeholders.

Required experience and skills

• Strong analytical skills, attention to detail and an inquisitive interest in how processes and controls work and can be improved.
• Experience managing improvement projects and working at a similar level in a Shared Services environment.
• Strong customer focus, engagement, influencing, networking and stakeholder management, including at senior management level.
• Excellent communication skills.

Additional strengths

• Knowledge of universal COSO guidelines, Oracle eBusiness Suite experience, studying for AAT/ACCA qualifications or embracing artificial intelligence could set an applicant apart.

Employment and hours

• Permanent, full-time position with 35 hours per week.

Working pattern

• Hybrid working; employees are expected to work from Manchester Square One for at least 60% of weekly hours, typically a minimum of three days for full-time roles.

Band and salary

• Band 5; no salary amount is stated in the supplied description.

Benefits

• The advert lists 28 days of annual leave, with the option to buy and sell days, and begins to mention maternity and paternity benefits; the supplied description ends before the benefits details are complete.