Programme Manager

Role overview

Responsibilities

• Lead and manage a diverse team and maintain risk management procedures.
• Ensure interventions meet programme manuals, performance and audit standards.
• Oversee resources, staff rotas and contingency plans for continuity of delivery.
• Maintain an adequately trained pool of programme facilitators.
• Promote interventions and provide clear programme information to relevant audiences.
• Monitor quality and audit compliance and manage poor performance and complaints.
• Plan and allocate resources, support public protection duties and review casework through multi-agency arrangements.
• Implement changes and develop services in line with effective practice and available resources.
• Manage financial resources, support business plans and develop stakeholder partnerships.
• Coordinate services with partner agencies, including health, safety and scheduling arrangements.

Essential experience

• Understanding of the key principles of programmes.
• Substantial experience in a variety of settings, including offender risk assessment and management.
• Understanding of probation's role in the Criminal Justice System and multidisciplinary work.
• Ability to evaluate practice and work under pressure to demanding deadlines.
• Well-developed IT skills, including interpreting and applying performance reports.
• Experience championing diversity and inclusion internally and externally.
• Confident spoken English is required; Welsh applies where specified in Wales.

Hours and working pattern

• Full-time working week is 37 hours, excluding unpaid breaks.
• Part-time, flexible and job-sharing patterns may be considered when compatible with role and business needs.

Location and work arrangements

• Regional vacancies include Coventry, Ford, Stoke-on-Trent, Wolverhampton and Worcester.
• Hybrid working may be available subject to business need and agreement; the role must be worked in the UK, not overseas.
• Successful candidates will be appointed to a Ministry of Justice office location agreed during pre-employment checks.

Salary and employment

• Annual salary is £46,746–£48,760.
• The vacancy is permanent and full time.

Eligibility

• Open only to eligible existing Civil Service employees and employees of accredited non-departmental public bodies appointed through qualifying routes.
• The posting lists four vacancies and a 12-month reserve list.

Benefits

• Annual leave starts at 25 days and rises to 30 days after five years, plus public holidays.
• Local Government Pension Scheme, training and development opportunities, and employee networks.
• Family-friendly policies, flexible benefits and paid paternity, adoption and maternity leave.