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indeed

Administration Officer - Management Coordination Hub

HM Prison and Probation Service
Birkenhead, GBR
Full-time
Hybrid
Discovered 1 months ago
administrative supportbusiness services supportdocument and report productionprocess and workflow improvementMicrosoft WordMicrosoft Excel

Full Job Posting

General Information

Administration Officer role within NPS North West Corporate Services, based in Birkenhead and Liverpool.

The post is full time and permanent, with three positions available.

The successful candidate will be based at either Cheadle Avenue or Wirral, with the final location determined by business requirements.

Job Overview

Provide divisional administrative support in the PS regional office and support business-specific and transactional office activities.

Work collaboratively across teams and functions, with sufficient knowledge of another role to provide cover during absence.

Support efficient and effective business support services through document production and administrative process improvement.

Business Services Support

  • Provide HR, ICT, procurement, records, office, meeting, correspondence, and general administrative support.
  • Maintain absence, vetting, appraisal, training, organizational chart, and health and safety records.
  • Process ICT change requests, local information, procurement requests, and goods and services documentation.
  • Assist with computerized and manual records, process maps, room bookings, meetings, events, hire car bookings, and printing requests.
  • Record, retrieve, and supply accurate data and management information to strict deadlines.
  • Handle sensitive and confidential data in accordance with data protection requirements.

Communication and Performance

  • Work with senior management and Shared Services to ensure consistent processes and appropriate protocols.
  • Provide information, feedback, and advice; influence and persuade; and participate in meetings when appropriate.
  • Manage personal resources and professional development.

Essential Experience

  • Experience providing a wide range of business service support activities.
  • Previous administrative experience.

Technical Requirements

  • NVQ Level 2 or equivalent, plus RSA III gained or in progress, or an equivalent qualification such as CLAIT Advanced.
  • IT skills in Microsoft Word, Excel, Outlook, and PowerPoint, or equivalent software.

Working Arrangements

  • The role requires travel to and attendance at both Cheadle Avenue and Wirral sites.
  • The MoJ offers hybrid working where business needs allow, combining the base location, other MoJ sites, and home working.
  • Standard full-time working hours are 37 hours per week excluding unpaid breaks.

Benefits and Eligibility

  • Benefits include annual leave, pension, training and development opportunities, employee networks, flexible benefits, and family-friendly policies.
  • Candidates are subject to security and identity checks before taking up the post.

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